tk44 bat Privacy Policy

This Privacy Policy applies to all services and activities of the tk44 bat platform. When you browse our website, create an account, make a deposit, or use any of our services, you are considered to have accepted the terms of this policy.

tk44 bat operates a safe and trusted online platform for users in Bangladesh. Our services are available only to individuals aged 21 and above. This document sets out in detail our commitment to collecting, processing, and protecting your personal information.

Our Terms and Conditions complement this Privacy Policy — you should read both documents carefully before using the platform.

tk44 bat collects two main types of information from you — information you provide directly, and information collected automatically from how you use the platform.

2.1 Information You Provide

• Name, email address, mobile number, and date of birth
• Username and password provided when creating an account
• National ID or passport details provided for identity verification
• bKash, Nagad, Rocket, or bank account details used for deposits and withdrawals
• Information and messages you provide when contacting customer support

2.2 Automatically Collected Information

• IP address, browser type, and version
• Device type — mobile, tablet, or desktop
• Time of site access, duration spent on pages, and navigation path
• Session-related information collected via cookies and similar technologies
• Login times and records of failed login attempts

tk44 bat uses your information for the following purposes. Each purpose is specific, limited, and relevant:

1. Account Management: Processing the information needed to create, verify, and manage your account.
2. Financial Transactions: Completing deposits and withdrawals, preventing fraud, and ensuring accurate records.
3. Customer Support: Providing prompt and effective responses to your questions, complaints, or issues.
4. Security and Fraud Prevention: Detecting and preventing suspicious activity and maintaining platform security.
5. Age Verification: Confirming that the person using the service is 21 years of age or older.
6. Technical Improvement: Improving platform performance and enhancing the user experience.
7. Legal Obligations: Retaining and providing information as required to comply with applicable laws.

Your personal information is stored on secure servers. tk44 bat uses industry-standard SSL encryption technology to protect all data exchanged between your browser and our servers.

Security measures we apply to protect your data:

• 256-bit SSL/TLS encryption on all connections
• Stored passwords are hashed — no staff member can view passwords directly
• Regular security audits and updates on servers
• OTP verification available for account access
• Third-party access is restricted and monitored

How long data is retained depends on the type of information and legal requirements. In general, certain information is kept for a defined period after an account is closed, as required for legal and security purposes.

tk44 bat does not sell your personal information to third parties or share it for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

The necessary financial information is shared with the relevant payment processors to complete transactions via bKash, Nagad, Rocket, and bank transfer. This sharing is limited strictly to the purpose of completing the transaction.

5.2 Technology Service Providers

We use the services of trusted technology partners to operate the platform. These organisations are contractually required to keep your information confidential and may not use it for any purpose beyond what is specified.

5.3 Legal Requirements

We may be legally required to provide information as part of a court order, government directive, or valid legal process. In such cases, only the minimum necessary information will be provided.

tk44 bat uses cookies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Essential Cookies

These cookies are essential for the core functions of the platform. They are used to maintain login sessions, verify security tokens, and remember your preferences. They cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your language preferences, display settings, and other personalised configurations. You can control these cookies through your browser settings.

6.3 Analytics Cookies

Analytics cookies are used to analyse website usage and improve the quality of our services. This information is processed in aggregate form and is not used to identify any individual separately.

You can manage or delete cookies from your browser settings at any time. Please note that disabling certain cookies may cause some platform features to stop working correctly.

tk44 bat believes you should have clear rights over your own information. As a user of this platform, you may exercise the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can correct any inaccuracies in your information.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though complete deletion may not always be possible where legal obligations apply.
• Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
• Right to Data Portability: You can receive your information in a structured format.

To exercise these rights, contact our customer support team via live chat or email. We provide assistance in Bangla and English 24/7.

tk44 bat's services are intended solely for individuals aged 21 and above. We do not knowingly collect information from any minor.

If we become aware that a minor has created an account by mistake, we will immediately close that account and delete the associated information. Our Responsible Gaming Guidelines discuss this matter in detail.

If a parent or guardian believes their minor child is using the platform, please notify our customer support immediately.

For operational purposes, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the organisations involved apply adequate data protection measures and are contractually bound to maintain the confidentiality of your information.

For any data transfer, we use industry-standard security protocols and maintain the protection standards set out in this policy.

tk44 bat may update this Privacy Policy from time to time. For significant changes, we will display a notice on the platform or notify you at your registered email address.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend reviewing this policy regularly. The "Last Updated" date at the top of the page always indicates the most recent version.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our customer support team is available 24 hours a day, seven days a week in Bangla and English.

• Live Chat: Speak to us directly through the platform's chat feature
• Email: [email protected]

We generally reply to emails within 48 hours. For urgent matters, use live chat. Answers to common privacy-related questions are also available in our Frequently Asked Questions (FAQ) section.